Refund & Cancellation Policy

At HUM SAFAR ENTERPRISES (https://customerservicecenter.in/), we are committed to delivering dependable and transparent home appliance repair services. This policy outlines the terms for service cancellations and refund requests.

1. Service Cancellation

Customers can cancel a booking by contacting us before the technician is assigned or prior to the scheduled visit time.

• No cancellation fee applies if cancelled before technician dispatch.

• If cancelled after technician assignment or arrival, a visiting/inspection fee may be charged.

2. Inspection / Visiting Charges

In certain cases, our technician may inspect the appliance to identify the issue.

• Inspection or visiting fees are non-refundable once the check-up is completed.

• These charges cover the technician’s time, travel, and diagnosis.

3. Refund Eligibility

Refunds may be approved under the following conditions:

• If payment is made but the service is not provided due to our cancellation

• In case of accidental duplicate payment

• If the service cannot be completed due to technical reasons after advance payment

Approved refunds are processed within 5–7 business days via the original payment method, wherever possible.

4. Spare Parts and Repairs

• Charges for spare parts are non-refundable once purchased or installed

• No refunds are applicable after successful completion of repair work

5. Customer Responsibility

Customers must provide accurate appliance details and issue descriptions at the time of booking. Incorrect information may impact service quality or pricing.

6. Policy Updates

24×7 Service Supports may revise this policy at any time. Updated terms will be published on this page.

7. Contact Information

For cancellations or refund-related queries, contact us:

Phone: 9286803175
Website: https://customerservicecenter.in/
Email: khanshaabkhan04@gmail.com

 Address : LGF , Flat No- OFFICE NO 122/123/149,  Ansals Sumanglam, Raj Nagar Railway Crossing Flyover Raj Nagar,  Ghaziabad, 201002 (U.P).