Terms & Conditions

Welcome to HUM SAFAR ENTERPRISES (https://customerservicecenter.in/). By accessing our website or using our home appliance repair services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. Services Overview

We provide home appliance repair and maintenance services, including washing machine repair, refrigerator repair, microwave repair, and air conditioner repair. All services are delivered by independent technicians at the customer’s location.

2. Booking & Service Confirmation

Service requests can be made through our website or phone.
Booking confirmation is subject to technician availability.
We reserve the right to reschedule or cancel services due to unforeseen circumstances.

3. Pricing & Payments

Service charges depend on the type of repair and appliance condition.
Inspection or visiting charges may apply.
Final pricing will be shared after diagnosis and customer approval.
Payments must be made upon service completion unless agreed otherwise.

4. Spare Parts

Spare parts, if required, will be charged separately.
We aim to use quality or compatible parts for repairs.
Warranty on spare parts (if any) depends on the supplier/manufacturer.

5. Warranty Disclaimer

We may provide a limited service warranty on certain repairs.
Warranty does not cover mishandling, external damage, or repeated issues caused by improper usage.
No warranty is applicable on consumables or temporary fixes.

6. Customer Responsibilities

Provide accurate information about the appliance and issue.
Ensure safe and proper access to the appliance at the service location.
Follow technician instructions and safety guidelines.

7. Cancellation & Refund

Cancellation and refund requests are governed by our Refund & Cancellation Policy.
Visiting charges may apply if cancellation occurs after technician dispatch.

8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages.
Our responsibility is limited to the value of the service provided.
We are not responsible for pre-existing issues or hidden defects in appliances.

9. Independent Service Provider

We are an independent service provider and are not affiliated with any specific brand or manufacturer.
Brand names are used only for reference purposes.

10. Website Usage

Users agree not to misuse the website or attempt unauthorized access.
Content on the website is for informational purposes only and may be updated without notice.

11. Privacy

Your personal information is handled as per our Privacy Policy.
By using our services, you consent to data collection and usage as described.

12. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective once posted on this page.

13. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

Phone: 78369 91391
Website: https://customerservicecenter.in/
Email: info@customerservicecenter

Email: khanshaabkhan04@gmail.com

Address : LGF , Flat No- OFFICE NO 122/123/149, Ansals Sumanglam, Raj Nagar Railway Crossing Flyover Raj Nagar, Ghaziabad, 201002 (U.P).